Formation

Glasurit
R-M
VisionPLUS

Ateliers sur les systèmes de peinture Glasurit

Les ateliers de formation de BASF sont conçus pour offrir une approche unique de « systèmes et de procédés » pour vous aider à tirer parti de tous les avantages de nos systèmes de peinture innovateurs. Augmentez votre productivité et votre connaissance de l’industrie à l’aide de nos ateliers en salle de classe, de démonstrations et d’activités pratiques.

Cliquez sur un numéro ou un nom de cours pour une description

	Numéro de cours	Titre du cours
Collision Center	NAGL207 Glasurit NAGL207 - Glasurit Tri-Stage Workshop Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	Glasurit Tri-Stage Workshop Glasurit NAGL207 - Glasurit Tri-Stage Workshop Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NAGL201NR Glasurit NAGL201NR - Glasurit 90L / 55L / 22L Certification – National Rule Durée 2.00 Days Prix Inscrivez-vous Description de cours In this certification course, technicians learn about, use, and understand how the new generation of automotive finishes performs. This is achieved through complete classroom instruction, body panel refinishing demonstrations, and actual hands-on application. Required for both OEM and Glasurit Warranty Program. Objectifs de cours Understand the productivity enhancements that make Glasurit the leader in automotive finishes. Achieve a high level of productivity using the Glasurit system. Sujets de cours Identify and use the most appropriate Glasurit products and procedures to prepare a vehicle for refinishing. Prérequis NONE	Glasurit 90L / 55L / 22L Certification – National Rule Glasurit NAGL201NR - Glasurit 90L / 55L / 22L Certification – National Rule Durée 2.00 Days Prix Inscrivez-vous Description de cours In this certification course, technicians learn about, use, and understand how the new generation of automotive finishes performs. This is achieved through complete classroom instruction, body panel refinishing demonstrations, and actual hands-on application. Required for both OEM and Glasurit Warranty Program. Objectifs de cours Understand the productivity enhancements that make Glasurit the leader in automotive finishes. Achieve a high level of productivity using the Glasurit system. Sujets de cours Identify and use the most appropriate Glasurit products and procedures to prepare a vehicle for refinishing. Prérequis NONE
	NAGL204 Glasurit NAGL204 - Glasurit Color Adjustment Techniques Durée 1.00 Days Prix Inscrivez-vous Description de cours Increase customer satisfaction through quality repairs with tinting and blending skills developed. Objectifs de cours Student will learn systematic mechanical approach to understanding, tinting, and blending colors to achieve an undetectable repair. Sujets de cours Safety, color theory, adjusting color, and blending Prérequis One year automotive refinishing experience	Glasurit Color Adjustment Techniques Glasurit NAGL204 - Glasurit Color Adjustment Techniques Durée 1.00 Days Prix Inscrivez-vous Description de cours Increase customer satisfaction through quality repairs with tinting and blending skills developed. Objectifs de cours Student will learn systematic mechanical approach to understanding, tinting, and blending colors to achieve an undetectable repair. Sujets de cours Safety, color theory, adjusting color, and blending Prérequis One year automotive refinishing experience
Distributor	NAGL205 Glasurit NAGL205 - Glasurit Matte Finishes Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	Glasurit Matte Finishes Glasurit NAGL205 - Glasurit Matte Finishes Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
Atelier de carrosserie & Distributeur	NAGL202NR Glasurit NAGL202NR - Glasurit 90L / 55L / 22L Recertification – National Rule Durée 1.00 Days Prix Inscrivez-vous Description de cours Revisit the Glasurit certification class in a one-day overview of all the recently released products that meet Glasurit and OEM specifications. Class is mandatory every two years to renew Glasurit and OEM warranty certification standards. Objectifs de cours Students learn latest Glasurit product usages and techniques in order to meet Glasurit and OEM warranty specifications. Sujets de cours Safety, re-testing on complete Glasurit paint line, introduction of new Glasurit products, and auxillary products. Prérequis NONE	Glasurit 90L / 55L / 22L Recertification – National Rule Glasurit NAGL202NR - Glasurit 90L / 55L / 22L Recertification – National Rule Durée 1.00 Days Prix Inscrivez-vous Description de cours Revisit the Glasurit certification class in a one-day overview of all the recently released products that meet Glasurit and OEM specifications. Class is mandatory every two years to renew Glasurit and OEM warranty certification standards. Objectifs de cours Students learn latest Glasurit product usages and techniques in order to meet Glasurit and OEM warranty specifications. Sujets de cours Safety, re-testing on complete Glasurit paint line, introduction of new Glasurit products, and auxillary products. Prérequis NONE
	NAGL206 Glasurit NAGL206 - Glasurit Small Damage Repair Durée 2.00 Days Prix Inscrivez-vous Description de cours Learn the newly developed, highly efficient working method for the quick repair of light damage and small repair. System is very reliable and gives excellent results. Objectifs de cours Students will learn the proven method of small damage repair within a panel. System is designed for quick and profitable repairs. Sujets de cours Safety, evaluating, preparation, undercoat, spot repair techniques, clearcoating, and blending Prérequis NONE	Glasurit Small Damage Repair Glasurit NAGL206 - Glasurit Small Damage Repair Durée 2.00 Days Prix Inscrivez-vous Description de cours Learn the newly developed, highly efficient working method for the quick repair of light damage and small repair. System is very reliable and gives excellent results. Objectifs de cours Students will learn the proven method of small damage repair within a panel. System is designed for quick and profitable repairs. Sujets de cours Safety, evaluating, preparation, undercoat, spot repair techniques, clearcoating, and blending Prérequis NONE

Ateliers sur les systèmes de peinture R-M®

Cliquez sur un numéro ou un nom de cours pour une description

	Numéro de cours	Titre du cours
Collision Center	NARM101LVOC R-M NARM101LVOC - R-M ONYX Certification – LVOC Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M ONYX Certification – LVOC R-M NARM101LVOC - R-M ONYX Certification – LVOC Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NARM105 R-M NARM105 - R-M Small Damage Repair Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M Small Damage Repair R-M NARM105 - R-M Small Damage Repair Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NARMD101SP R-M NARMD101SP - R-M Diamont Certification – Spanish Durée 2.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M Diamont Certification – Spanish R-M NARMD101SP - R-M Diamont Certification – Spanish Durée 2.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
Distributor	NARM106 R-M NARM106 - R-M Training Bootcamp Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M Training Bootcamp R-M NARM106 - R-M Training Bootcamp Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NARM104 R-M NARM104 - R-M Matte Finishes Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M Matte Finishes R-M NARM104 - R-M Matte Finishes Durée Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
Atelier de carrosserie & Distributeur	NARMO101SP R-M NARMO101SP - R-M ONYX Certification – Spanish Durée 2.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M ONYX Certification – Spanish R-M NARMO101SP - R-M ONYX Certification – Spanish Durée 2.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NARM103 R-M NARM103 - R-M Color Adjustment Techniques Durée 1.00 Days Prix Inscrivez-vous Description de cours The latest in tinting and blending procedures are explored to match the OEM basecoat/ clearcoat using the R-M systematic mechanical approach to color evaluation and adjustment. Class is mandatory to meet OEM certification. Objectifs de cours Student will learn systematic mechanical approach to understanding, tinting and blending colors to achieve an undetectable repair. Sujets de cours Safety, color theory, adjusting color, three-stage , and blending Prérequis One year automotive refinish paint experience	R-M Color Adjustment Techniques R-M NARM103 - R-M Color Adjustment Techniques Durée 1.00 Days Prix Inscrivez-vous Description de cours The latest in tinting and blending procedures are explored to match the OEM basecoat/ clearcoat using the R-M systematic mechanical approach to color evaluation and adjustment. Class is mandatory to meet OEM certification. Objectifs de cours Student will learn systematic mechanical approach to understanding, tinting and blending colors to achieve an undetectable repair. Sujets de cours Safety, color theory, adjusting color, three-stage , and blending Prérequis One year automotive refinish paint experience
	NARM107 R-M NARM107 - R-M Tri-Stage Workshop Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis	R-M Tri-Stage Workshop R-M NARM107 - R-M Tri-Stage Workshop Durée 1.00 Days Prix Inscrivez-vous Description de cours Objectifs de cours Sujets de cours Prérequis
	NARM101NR R-M NARM101NR - R-M Diamont / ONYX / UNO Certification – National Rule Durée 2.00 Days Prix Inscrivez-vous Description de cours Participants get a complete overview of the R-M paint system, divided between classroom instruction and hands-on product demonstrations. Course is Required for both OEM and R-M Warranty Program. Objectifs de cours Understand productivity enhancements that make the leader in automotive finishesIdentify and use the most appropriate R-M products and procedures to refinish a vehicle. Properly mix and apply R-M coatings to achieve durable, warrantable, and undetectable finishes. Sujets de cours Preperation Undercoats Topcoats Clearcoats Blending Plastics Refinishing Color Sand & Polishing Prérequis NONE	R-M Diamont / ONYX / UNO Certification – National Rule R-M NARM101NR - R-M Diamont / ONYX / UNO Certification – National Rule Durée 2.00 Days Prix Inscrivez-vous Description de cours Participants get a complete overview of the R-M paint system, divided between classroom instruction and hands-on product demonstrations. Course is Required for both OEM and R-M Warranty Program. Objectifs de cours Understand productivity enhancements that make the leader in automotive finishesIdentify and use the most appropriate R-M products and procedures to refinish a vehicle. Properly mix and apply R-M coatings to achieve durable, warrantable, and undetectable finishes. Sujets de cours Preperation Undercoats Topcoats Clearcoats Blending Plastics Refinishing Color Sand & Polishing Prérequis NONE
	NARM102NR R-M NARM102NR - R-M Diamont / ONYX / UNO Recertification – National Rule Durée 1.00 Days Prix Inscrivez-vous Description de cours Participants get a complete overview of the R-M paint system, divided between classroom instruction and hands-on product demonstrations. Course is required for both OEM and R-M Warranty Program. Objectifs de cours Students learn the latest R-M product usages and techniques in order to meet R-M and OEM warranty specifications. Sujets de cours Safety, re-testing on complete R-M paint line, introduction of new R-M products, and auxillary products. Prérequis NONE	R-M Diamont / ONYX / UNO Recertification – National Rule R-M NARM102NR - R-M Diamont / ONYX / UNO Recertification – National Rule Durée 1.00 Days Prix Inscrivez-vous Description de cours Participants get a complete overview of the R-M paint system, divided between classroom instruction and hands-on product demonstrations. Course is required for both OEM and R-M Warranty Program. Objectifs de cours Students learn the latest R-M product usages and techniques in order to meet R-M and OEM warranty specifications. Sujets de cours Safety, re-testing on complete R-M paint line, introduction of new R-M products, and auxillary products. Prérequis NONE

Ateliers sur les systèmes de peinture Vision+

Cliquez sur un numéro ou un nom de cours pour une description

	Numéro de cours	Titre du cours
Collision Center	NAV+B001 VisionPLUS NAV+B001 - Advanced Production Management Durée 1.00 Days Prix Inscrivez-vous Description de cours Advanced Production Management standardizes the repair process and eliminates the barriers to efficient production. Advanced management strategies demonstrate the most efficient use of people, space and time to increase profits, deliver vehicles faster and increase collision center capacity. Participants learn the concept of selling the consumer first, writing complete and accurate damage reports and obtaining all correct parts before the vehicle is dispatched to the technician. Equally important is developing a pre-repair management process, thus reducing work-in-progress and chaos in the production area. Further advanced concepts explore the importance of segregating small repairs, measuring and improving throughput, productivity, cycle times, quality and customer satisfaction. A new production model includes strategies to streamline scheduling, parts handling, sublet repairs and payment methods eliminating inefficiencies. Objectifs de cours Upon successful completion, course participants should be able to: Understand the concept, importance and benefits of increasing “Throughput”. Practice new techniques of production management, including how to pre- manage the repair. Understand the need to write a complete damage report FIRST! Sujets de cours Key Points: Systemization Pre-repair management Throughput Organizing the production department Effectively utilize VisionPLUS® OnLine to improve performance Prérequis NONE	Advanced Production Management VisionPLUS NAV+B001 - Advanced Production Management Durée 1.00 Days Prix Inscrivez-vous Description de cours Advanced Production Management standardizes the repair process and eliminates the barriers to efficient production. Advanced management strategies demonstrate the most efficient use of people, space and time to increase profits, deliver vehicles faster and increase collision center capacity. Participants learn the concept of selling the consumer first, writing complete and accurate damage reports and obtaining all correct parts before the vehicle is dispatched to the technician. Equally important is developing a pre-repair management process, thus reducing work-in-progress and chaos in the production area. Further advanced concepts explore the importance of segregating small repairs, measuring and improving throughput, productivity, cycle times, quality and customer satisfaction. A new production model includes strategies to streamline scheduling, parts handling, sublet repairs and payment methods eliminating inefficiencies. Objectifs de cours Upon successful completion, course participants should be able to: Understand the concept, importance and benefits of increasing “Throughput”. Practice new techniques of production management, including how to pre- manage the repair. Understand the need to write a complete damage report FIRST! Sujets de cours Key Points: Systemization Pre-repair management Throughput Organizing the production department Effectively utilize VisionPLUS® OnLine to improve performance Prérequis NONE
	NAV+B009 VisionPLUS NAV+B009 - Delivering Complete Customer Satisfaction Durée 1.00 Days Prix Inscrivez-vous Description de cours Delivering Complete Customer Satisfaction is designed for large collision centers and multi shop operators (MSOs) that wish to make an ongoing commitment to truly achieving complete customer satisfaction throughout their business. This highly interactive course will assist each collision center or MSO in developing a personal customer service model that can be duplicated by all personnel and in each location. Objectifs de cours Upon completion of this course, participants should be able to: Better understand the importance of complete customer satisfaction Implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair Document each step of the process with tools, forms, scripts and checklists Learn how to tailor elements of the system to meet unique business conditions Sujets de cours The Importance of complete customer satisfaction Identify the difference between satisfied customers and completely satisfied customers Develop unique action plans for each business to meet local needs The interactive opportunities in the customer service process Coaching techniques for managers Follow-up goals and objectives based on individual business plans Prérequis NONE	Delivering Complete Customer Satisfaction VisionPLUS NAV+B009 - Delivering Complete Customer Satisfaction Durée 1.00 Days Prix Inscrivez-vous Description de cours Delivering Complete Customer Satisfaction is designed for large collision centers and multi shop operators (MSOs) that wish to make an ongoing commitment to truly achieving complete customer satisfaction throughout their business. This highly interactive course will assist each collision center or MSO in developing a personal customer service model that can be duplicated by all personnel and in each location. Objectifs de cours Upon completion of this course, participants should be able to: Better understand the importance of complete customer satisfaction Implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair Document each step of the process with tools, forms, scripts and checklists Learn how to tailor elements of the system to meet unique business conditions Sujets de cours The Importance of complete customer satisfaction Identify the difference between satisfied customers and completely satisfied customers Develop unique action plans for each business to meet local needs The interactive opportunities in the customer service process Coaching techniques for managers Follow-up goals and objectives based on individual business plans Prérequis NONE
	NAV+B002 VisionPLUS NAV+B002 - Estimating for Profit Durée 1.00 Days Prix $315.00 Inscrivez-vous Description de cours Estimating for Profit will increase a collision center’s closing ratio by selling first, estimating second and increasing the average repair order through a thorough damage appraisal, effective use of the P-pages, and professional negotiation with insurers. Estimating for Profit will also demonstrate how to streamline the estimating and/or the repair order process and reduce cycle time by eliminating reactive supplements. Further benefits include more profitable repairs, higher productivity, better technician compensation, increased customer satisfaction, and improved insurer relationships. Objectifs de cours Upon successful completion, course participants should be able to: Understand the critical importance of the estimator Learn to sell first, estimate second Generate a complete damage report Effectively negotiate with insurers Understand how to measure selling performance Sujets de cours Key Points: The importance of the damage writer Sell before writing the damage report Write more accurate and profitable damage reports Use of estimating guides and P-pages Included versus non-included operations Proactive versus reactive supplements Effectively negotiate with insurance adjusters Understanding their needs Increasing cost trends in collision repair Providing proper documentation Parts alternatives Negotiating win-win agreements Up-selling the consumer Measuring and improving selling performance Prérequis NONE	Estimating for Profit VisionPLUS NAV+B002 - Estimating for Profit Durée 1.00 Days Prix $315.00 Inscrivez-vous Description de cours Estimating for Profit will increase a collision center’s closing ratio by selling first, estimating second and increasing the average repair order through a thorough damage appraisal, effective use of the P-pages, and professional negotiation with insurers. Estimating for Profit will also demonstrate how to streamline the estimating and/or the repair order process and reduce cycle time by eliminating reactive supplements. Further benefits include more profitable repairs, higher productivity, better technician compensation, increased customer satisfaction, and improved insurer relationships. Objectifs de cours Upon successful completion, course participants should be able to: Understand the critical importance of the estimator Learn to sell first, estimate second Generate a complete damage report Effectively negotiate with insurers Understand how to measure selling performance Sujets de cours Key Points: The importance of the damage writer Sell before writing the damage report Write more accurate and profitable damage reports Use of estimating guides and P-pages Included versus non-included operations Proactive versus reactive supplements Effectively negotiate with insurance adjusters Understanding their needs Increasing cost trends in collision repair Providing proper documentation Parts alternatives Negotiating win-win agreements Up-selling the consumer Measuring and improving selling performance Prérequis NONE
	NAV+B008 VisionPLUS NAV+B008 - Marketing and Insurer Relations Durée 1.00 Days Prix Inscrivez-vous Description de cours Marketing and Insurer Relations identifies strategic ways to improve collision center marketing efforts, how they can be most effective and bring vehicles to the door. Developing solid, mutually beneficial relationships with insurers; with or without DRP arrangements; is the focus. Using frequency, severity, loss ratios, and adjusting expense, students analyze the interests of the insurance company and develop ways to increase profit from meeting the insurer’s needs. Other marketing avenues, such as marketing directly to consumers, local fleets, community organizations and insurance agents are utilized. Objectifs de cours Upon successful completion, participants should be able to: Understand the meaning and importance of marketing. Assess individual marketing opportunities and create an effective plan to market to both consumers and insurers. Build a profitable self-managed and proactive relationship with insurers. Sujets de cours Prérequis NONE	Marketing and Insurer Relations VisionPLUS NAV+B008 - Marketing and Insurer Relations Durée 1.00 Days Prix Inscrivez-vous Description de cours Marketing and Insurer Relations identifies strategic ways to improve collision center marketing efforts, how they can be most effective and bring vehicles to the door. Developing solid, mutually beneficial relationships with insurers; with or without DRP arrangements; is the focus. Using frequency, severity, loss ratios, and adjusting expense, students analyze the interests of the insurance company and develop ways to increase profit from meeting the insurer’s needs. Other marketing avenues, such as marketing directly to consumers, local fleets, community organizations and insurance agents are utilized. Objectifs de cours Upon successful completion, participants should be able to: Understand the meaning and importance of marketing. Assess individual marketing opportunities and create an effective plan to market to both consumers and insurers. Build a profitable self-managed and proactive relationship with insurers. Sujets de cours Prérequis NONE
	NAV+B003 VisionPLUS NAV+B003 - Measuring and Improving Performance Durée 1.00 Days Prix Inscrivez-vous Description de cours Measuring and Improving Performance focuses on measuring and improving a collision centers performance. Students utilize and develop the data streams needed for both financial and non-financial reporting which is used to calculate the 24 critical key performance indicators (KPIs). Participants will then compare KPIs to benchmarks and understand what positively or negatively affects the performance. Understanding ratios, percentages, tracking trends, goal setting and managing by objective is included in the curriculum. In addition, VisionPLUS® OnLine is integrated to make measuring, benchmarking, goal setting, reporting and improving easy. Objectifs de cours Upon successful completion, participants should be able to: Collect accurate and timely financial and non-financial data. Develop a working knowledge of the critical collision center KPIs and what affects them. Understand how to use KPIs to measure and improve collision center performance. Sujets de cours Prérequis NONE	Measuring and Improving Performance VisionPLUS NAV+B003 - Measuring and Improving Performance Durée 1.00 Days Prix Inscrivez-vous Description de cours Measuring and Improving Performance focuses on measuring and improving a collision centers performance. Students utilize and develop the data streams needed for both financial and non-financial reporting which is used to calculate the 24 critical key performance indicators (KPIs). Participants will then compare KPIs to benchmarks and understand what positively or negatively affects the performance. Understanding ratios, percentages, tracking trends, goal setting and managing by objective is included in the curriculum. In addition, VisionPLUS® OnLine is integrated to make measuring, benchmarking, goal setting, reporting and improving easy. Objectifs de cours Upon successful completion, participants should be able to: Collect accurate and timely financial and non-financial data. Develop a working knowledge of the critical collision center KPIs and what affects them. Understand how to use KPIs to measure and improve collision center performance. Sujets de cours Prérequis NONE
	NAV+B005 VisionPLUS NAV+B005 - Paint Department Productivity Durée 1.00 Days Prix Inscrivez-vous Description de cours Paint Department Productivity explains how-to manage the 5-2-1 process; five on-line processes, two off-line processes, and one continuous process; to remove bottlenecks and dramatically increase the paint department production. Students will measure and analyze eight key performance indicators and employ a leveled workflow strategy and skill specialization to achieve improvement. Objectifs de cours Upon successful completion participants should be able to: Increase collision center output and capacity Effectively use people, space, equipment and time Maximize paint hours and number of vehicles through the paint department Recognize the need to effectively sell paint labor in order to enhance productivity Sujets de cours Key Points: Increase shop capacity and utilization Reduce cycle time and increase sales Improve productivity and profitability Effectively utilize people, space, equipment, and time How selling more paint labor affects productivity Increase customer service index Increase technician compensation Measure and manage booth cycle times Specialize technician skills Level daily workflow Track key performance measurements Prérequis NONE	Paint Department Productivity VisionPLUS NAV+B005 - Paint Department Productivity Durée 1.00 Days Prix Inscrivez-vous Description de cours Paint Department Productivity explains how-to manage the 5-2-1 process; five on-line processes, two off-line processes, and one continuous process; to remove bottlenecks and dramatically increase the paint department production. Students will measure and analyze eight key performance indicators and employ a leveled workflow strategy and skill specialization to achieve improvement. Objectifs de cours Upon successful completion participants should be able to: Increase collision center output and capacity Effectively use people, space, equipment and time Maximize paint hours and number of vehicles through the paint department Recognize the need to effectively sell paint labor in order to enhance productivity Sujets de cours Key Points: Increase shop capacity and utilization Reduce cycle time and increase sales Improve productivity and profitability Effectively utilize people, space, equipment, and time How selling more paint labor affects productivity Increase customer service index Increase technician compensation Measure and manage booth cycle times Specialize technician skills Level daily workflow Track key performance measurements Prérequis NONE
	NAV+B007 VisionPLUS NAV+B007 - Organizational Structure Durée 1.00 Days Prix Inscrivez-vous Description de cours Organizational Structure enables collision centers to analyze the effectiveness of current organizational structures and explore affordable options to improve performance, eliminate chaos and grow profits. Participants identify performance hurdles, determining root causes, and create solutions. Evaluations of both the front office and production floor are compared to new models of management and each employee position is tied to process and structure. Objectifs de cours Upon successful completion, participants should be able to: Understand the relationship between the repair process and structure. Implement changes to improve effectiveness. Understand the advantages and disadvantages of each type of organizational structure. Sujets de cours Key Points: Evolution of the collision center Understanding the five primary business functions Employee responsibilities Staffing to business size Adding positions Sales and customer service management Production and parts management Position responsibilities and descriptions Alternative staffing models Prérequis NONE	Organizational Structure VisionPLUS NAV+B007 - Organizational Structure Durée 1.00 Days Prix Inscrivez-vous Description de cours Organizational Structure enables collision centers to analyze the effectiveness of current organizational structures and explore affordable options to improve performance, eliminate chaos and grow profits. Participants identify performance hurdles, determining root causes, and create solutions. Evaluations of both the front office and production floor are compared to new models of management and each employee position is tied to process and structure. Objectifs de cours Upon successful completion, participants should be able to: Understand the relationship between the repair process and structure. Implement changes to improve effectiveness. Understand the advantages and disadvantages of each type of organizational structure. Sujets de cours Key Points: Evolution of the collision center Understanding the five primary business functions Employee responsibilities Staffing to business size Adding positions Sales and customer service management Production and parts management Position responsibilities and descriptions Alternative staffing models Prérequis NONE
Atelier de carrosserie & Distributeur	NAV+B010 VisionPLUS NAV+B010 - Get The Keys! Durée 1.00 Days Prix Inscrivez-vous Description de cours Get the Keys! is a system of highly effective and powerful sales techniques tailored to increase every collision repair facility’s closing ratio and top-line sales. The collision repair sales process is often overshadowed by THE ESTIMATE and this seminar realigns attendees’ sights squarely on the true target: getting the keys! The agenda provides a potent mix of fundamentals and advanced topics, resulting in improved sales skills that translate directly to increased sales! Objectifs de cours Upon successful completion, participants should be able to: Clearly identify what differentiates their shop from the competition and how to effectively communicate that to customers to close the sale Better communicate with prospective and current customers by asking appropriate questions and exhibiting effective listening skills Revitalize, refresh and revamp their individual sales tactics using the tools, tips and techniques learned at the seminar Fully understand the eight most effective collision repair closing techniques and identify and apply the best technique to use in any particular situation Improve closing ratio by a minimum of 10%. Sujets de cours Prérequis NONE	Get The Keys! VisionPLUS NAV+B010 - Get The Keys! Durée 1.00 Days Prix Inscrivez-vous Description de cours Get the Keys! is a system of highly effective and powerful sales techniques tailored to increase every collision repair facility’s closing ratio and top-line sales. The collision repair sales process is often overshadowed by THE ESTIMATE and this seminar realigns attendees’ sights squarely on the true target: getting the keys! The agenda provides a potent mix of fundamentals and advanced topics, resulting in improved sales skills that translate directly to increased sales! Objectifs de cours Upon successful completion, participants should be able to: Clearly identify what differentiates their shop from the competition and how to effectively communicate that to customers to close the sale Better communicate with prospective and current customers by asking appropriate questions and exhibiting effective listening skills Revitalize, refresh and revamp their individual sales tactics using the tools, tips and techniques learned at the seminar Fully understand the eight most effective collision repair closing techniques and identify and apply the best technique to use in any particular situation Improve closing ratio by a minimum of 10%. Sujets de cours Prérequis NONE

Ateliers de formation de BASF

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Ateliers sur les systèmes de peinture Glasurit

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Glasurit

NAGL207 - Glasurit Tri-Stage Workshop

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Glasurit

NAGL207 - Glasurit Tri-Stage Workshop

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Glasurit

NAGL201NR - Glasurit 90L / 55L / 22L Certification – National Rule

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Glasurit

NAGL201NR - Glasurit 90L / 55L / 22L Certification – National Rule

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Glasurit

NAGL204 - Glasurit Color Adjustment Techniques

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Glasurit

NAGL204 - Glasurit Color Adjustment Techniques

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Glasurit

NAGL205 - Glasurit Matte Finishes

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Glasurit

NAGL205 - Glasurit Matte Finishes

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Glasurit

NAGL202NR - Glasurit 90L / 55L / 22L Recertification – National Rule

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Glasurit

NAGL202NR - Glasurit 90L / 55L / 22L Recertification – National Rule