BASF Automotive Refinish Coatings
A brand of BASF - We create chemistry

Where:  Southfield, MI

Background: BASF customers had a successful 2018, collecting awards for high customer satisfaction, industry-leading KPIs, and astounding quality work. 

Balise Collision Center of Warwick, RI, part of a four-location BASF collision center group in Rhode Island and Massachusetts, won the prestigious Toyota Certified Collision Center of the Year award. Criteria for the award includes: achievement of master level training in all departments, strong financials, consistent improvement of key performance indicators, and exceptional customer satisfaction scores.

“Balise Collision has been a partner of BASF for over 20 years, and they have created a great culture dedicated to improving processes and creating an unmatched customer experience,” said Jeff Wildman, BASF Manager, OEM & Industry Relations. “BASF is looking forward to continued support of Balise’s future success and continued growth.”

“This award is really attributed to my team,” said Brian Stone, Rhode Island Collision Director of Balise Collision Centers. “We have a great culture in the shop and a no-quit attitude. This is the best team I have been a part of — I’m honored that Toyota has recognized our hard work.”

J & B Body Works of Mount Vernon, New York won the first-ever Bentley Bodyshop of the Year award. Criteria for the award includes: submission of KPI repair data, each repairer must demonstrate full system utilization of the Bentley exclusively approved Glasurit 90 Line for all Bentley repairs, each repairer must demonstrate high levels of engagement with their nominated Bentley retailer, and winners may have to provide evidence of ensuring all repairs are of the highest quality and are within full compliance of repair processes and procedures.

SEMA 2018 brought bounds of accolades to BASF customers too, including over a dozen custom restorers winning awards on over 25 vehicles throughout the week, including Eddie’s Rod and Custom awarded in the Top 4 Battle of the Builders®.

“Our customers are at the center of our operation—from innovative products to industry partnerships to BASF ambassador events to supporting OEs—our goal is to support their success,” said Troy Neuerburg, BASF US Sales Director. “2018 recognized that success and we’re honored to have been, and continue to be, a part of it.”

BASF’s product portfolio includes products for multiple industries. A product that is compliant for one region, industry, application or end use, may not be compliant for another region, industry, application or end-use, and BASF accordingly disclaims all representations, conditions and warranties of fitness for a particular purpose.

To assist automotive refinish customer searching for information about BASF products that meet the VOC limits for automotive refinish use, BASF provides Wall Charts that list the products that are compliant with the automotive refinish VOC regulations in specific regions in North America (country, province, state, air districts). It is the responsibility of the purchaser/end-user to ensure they know and understand the regulations for their specific region, industry, application and end use and ensure that the products that they are using are compliant with all applicable regulatory requirements and any permits specific to their business.

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